As a Desk Manager you are the first impression of the guests in the hotel and partly responsible to provide the guests with a great experience. You are responsible for managing the Front Office team during the shift. You also assist the Front Office employees and trainees on a personal level to help them to reach a higher level in their career. Besides this you are part of the operational meeting. Where up-selling is possible, you will identify the opportunities from a commercial point of view and take specific actions. You are the communicator between the Front Office and other departments. As a Desk Manager you work in different shifts and you report directly to the Front Office Manager. Do you remain calm in stressful situations, do you have relevant work experience and do you see every situation as a challenge? Then you are the colleague we are looking for! You are a natural leader and have experience in managing a team. You always shine and you enjoy working with people. You have a natural interest in other people and cultures. You welcome our guests with a smile and you are good in "multitasking". You see every situation as a new challenge and you speak both English and Dutch. A second foreign language is an advantage. In addition, you feel at home in a team and you are flexible in terms of working hours. In this position you are working for NH Hotel Group; a professional and international hotel chain. We understand that people make the difference which is conveyed in our excellent working conditions: Unique in the hospitality industry: a year-end bonus for every employee with a minimum of 50% of your monthly salary NH University: excellent training & (international) development opportunities Invite your friends and family for city trips in all of our NH Hotels worldwide ánd 30% discount on our restaurants and bars! Excellent career opportunities: all employees of NH Hotel Group are given priority on internal vacancies worldwide! We care for your health and therefore offer discounts on collective health insurance and financial services, a "bike plan" and discount at various gyms!
nh hotel group